Technical Support
Providing first-class product support is a priority. That's why we have a dedicated support team at ShareScope.
If you have questions about the ShareScope program or its features, you may contact our Technical Support Team (open 9am to 6pm Monday to Friday).
Free lifetime support is part of your Membership entitlement and it is a very highly praised service. We pride ourselves on our customer service and we aim to answer all emails and phone messages by the next working day.
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Please note that the ShareScope Pro lines open at 8am.
If it is out of hours then there is a comprehensive on-screen help available from the Help menu in the program. We also recommend reading the User Guide before contacting us as many of your questions may be answered therein. You can download the latest ShareScope User Guide at our download site. There are also a number of ShareScope forums where you may find other ShareScope members who can answer ShareScope-related questions. It is important to note that the forums are not regularly monitored by ShareScope. Support questions and suggestions should be directed to support@sharescope.co.uk
Account Maintenance
If you have any questions regarding your account, payment or change of personal details (i.e. postal address, telephone number or email) please contact us on 020 7549 1100 or email info@sharescope.co.uk
Click here for information on re-subscribing to ShareScope.
Feedback / Wish List
ShareScope listens to its members' opinions and feedback. That's why we have a Wish List; an ongoing list of improvements and features you would like to see included in ShareScope. We record each request and use the Wish List as a guide for development priorities. We give each item careful consideration and do our best to include many of them in the latest versions of the program but we cannot promise that any particular item will be added.
Please email wishlist@sharescope.co.uk with any feedback or if you want an item added to the Wish List.
Support Utilities
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Click here to download the system info utility (60K). |
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Click here to download the Camtasia Player (324K). In some instances this will be required to run ShareScope training CDs. |
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Click here to download the Remote Support application (241K). |